PRIVACY POLICY

Ziad Alameddine, trading as Personaa (full registered details in our Legal Notice). For any privacy question or request, write to info@personaa.co.

Contact form data you choose to send us: name, company, email address and the content of your message.

Enquiries are sent to us by email and are not stored in any website database.

We use no analytics or tracking tools, so we collect no browsing data for statistical or advertising purposes.

To reply to your enquiry and manage a potential client relationship — legal basis: steps taken at your request prior to entering into a contract, and our legitimate interest in responding to business enquiries.

To comply with accounting, tax and other legal obligations — legal basis: legal obligation.

We do not sell personal data. We share it only with Lovable, which hosts this website and sends emails on our behalf, acting as a processor under its published data processing terms. Lovable processes data within the EU (Ireland, eu-west-1), so no additional transfer mechanism is required.

Enquiry data is kept for as long as needed to handle your request and for up to 2 years afterwards, unless a client relationship starts, in which case related accounting and invoicing records are kept for 6 years as required under Spanish commercial and tax law.

You can request access, rectification, erasure, restriction, portability, and object to processing, as well as withdraw consent at any time, by writing to info@personaa.co. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD, www.aepd.es).

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse.